Operations
Business Optimization & Process Improvement
Find and fix what slows your team down. We streamline operations to raise efficiency and productivity.
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Build a more agile, forward-thinking organization.
Strafford Consulting helps small and mid-size businesses in the United States and Puerto Rico improve operations, secure financing, and strengthen their technology. Te ayudamos también en español.
- 25years of consulting experience
- Proventrack record across many industries
- EN · ESservice in English and Spanish
- services across both markets
Our mission
To give small and mid-size businesses in the United States and Puerto Rico access to the expert advice, financing, and technology they need to compete.
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Tailored solutions
We value collaboration and build solutions around your business, not around a template.
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Long-term relationships
Trust, integrity, and mutual success guide how we work with every client.
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English and Spanish
Work with advisors who communicate clearly in both languages, wherever your business operates.
What we do for your business
Pick a category or browse everything. Every service starts with a conversation about your goals.
Operations
Sales Performance Coaching
Practical coaching that helps your sales team build skills, habits, and results.
Book this serviceFinance
Business Financing Evaluation & Advisory
We review your loan application, guide you through completing it, analyze the equipment you need, and connect you with a financing company that fits.
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Commercial Lending Advisory
Clear, practical advice on structuring and presenting commercial loan requests.
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CPA Services
Local CPAs who know Puerto Rico’s changing laws and regulations and help you stay compliant.
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Outsourced Customer Service
Bilingual representatives based in Latin America and the U.S. handle customer contacts for businesses in Puerto Rico.
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Third-Party Contact Center Solutions
Support and guidance for choosing, setting up, and managing third-party contact center partners.
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Core Systems Consulting
Guidance on selecting, implementing, and improving the core systems your business runs on.
Book this serviceTechnology
Customer Relationship Management (CRM)
Set up and use CRM tools to know your customers and serve them better.
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IT Network & Architecture Consulting
Secure, resilient digital foundations: cloud, cybersecurity, and compliance.
Book this serviceHow we work
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Tell us about your business
Book an appointment or call us. We listen first.
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We shape a tailored plan
You get recommendations built around your goals, budget, and market.
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We work alongside you
From the first step to results, we stay involved and accountable.
Book an appointment
Pick a time on our live calendar, or send us a request and we will follow up to confirm.
Choose a time on our calendar
See live availability and book a phone or video call. You will get a confirmation by email.
See available times